| Often overlooked, providing your customer a rental vehicle is necessary for dealership CSI, and the rental experience has more impact on customer satisfaction than many dealers recognize. Do you depend on outsiders to manage this customer relationship or do you control the situation? A properly run rental department is an absolute necessity to customer retention, and increased sales. |
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If you are one of the dealers that think rental vehicles are a hassle, then it is time for you to reconsider. Dealers Group Area Managers have over 240 years of combined rental experience, and through our RentPlus™ program we are able to provide the training tools and software needed to manage a service loaner or retail fleet, improve your bottom line and increase customer satisfaction. |