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DEALERS GROUP LIMITED
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Every dealer is eliminating unnecessary or wasteful expense as long as it does not impact customer satisfaction.
In fact, 56% percent of your customers will not return to your dealership if dissatisfied with their service loaner experience. Is that a risk you want to take? Well, thanks to the team at RentPlus™ you can eliminate that worry. For generally less than 1% of the cost of your rental/loaner fleet, you can have an experienced rental manager overseeing your operation. So whether it is being up to date on the latest fleet incentives or aware of the changing insurance laws, you know that you are in good hands.
Is rental considered core to your dealership operation?
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Often overlooked, providing your customer a rental vehicle is necessary for dealership CSI, and the rental experience has more impact on customer satisfaction than many dealers recognize. Do you depend on outsiders to manage this customer relationship or do you control the situation? A properly run rental department is an absolute necessity to customer retention, and increased sales. space If you are one of the dealers that think rental vehicles are a hassle, then it is time for you to reconsider. Dealers Group Area Managers have over 240 years of combined rental experience, and through our RentPlus™ program we are able to provide the training tools and software needed to manage a service loaner or retail fleet, improve your bottom line and increase customer satisfaction.