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Onsite Visitation and Improvement Process
The primary, and by far the most effective tool of the RentPlus™ rental improvement process is where we evaluate and analyze your rental operation. Our Area Managers have over 240 years of combined rental experience.
Comprehensive Game Plan
We have been with the Dealer Group, Ltd. on the rental program for the past 4 years. Over these past years Dealers Group has provided me with the tools and their experience in making sound business decisions. Due to your efforts and training, I have been able to become more profitable through purchasing, fleeting, renting, and disposing of my fleet. In addition, I have been able to take advantage of several of your management seminars that have allowed me to fine tune my business even more. I would like to thank you for your efforts and wanted to let you know that I rely on Dealers Group to not not only advise me, but in addition to effectively communicate the different programs and specials that Ford runs throughout the year.
Thank you and keep up the good work
!
Scott Richardson
Manager, Budget Rent-a-Car of Summit
What is your game plan?
We encourage you to identify specific areas for improvement
.
Or, we can target these areas during our discovery process. Either way, you will benefit from our proven techniques and processes that will expand your rental operations and meet your individual goals. Once we have identified the improvement areas you want to address, we put together a comprehensive written game plan that produces results.
Our onsite approach is based on the following business segment analysis:
   • Policies and procedure development and compliance.
   • Insurance review and loss prevention analysis.
   • Inventory, asset, and operating controls.
   • Fleet planning and vehicle disposal.
   • Management reporting and review.
   • Business forecasting and fleet planning.
   • Cash flow analysis.
   • Automation training.
   • Staffing and motivation techniques.
Monthly Analysis
Performance Benchmarks
Once your rental operators enroll in the RentStar™ program, they will benefit from monthly review and analysis programs designed to pinpoint areas of strength, ways to improve, and existing opportunities.
I have had the opportunity to work the DGL while managing two different locations. DGL provided me and my staff with the training and support to improve and grow my business. With their guidance in fleet planning, operational training, national financial comparisons, and marketing strategy implementation, my operation continues to improve.
Steve Raw
Branch Manager Budget Rent-a-Car, Norristown, PA
Packages include reports that provide:
   • Basic rental operation (per unit and percentage of revenue)
      performance statistics.
   • Key performance benchmarks based on regionwide, nationwide, and
      similar-size rental operations.
   • Trend analysis to support continuous improvement within your rental
      operation.
Rental Automation Bundle
The Right Tools
The rental automation bundle included free with the RentStar™ package includes RentStar Pro™ and Fleet Calculator™.
RentStar Pro™ is a proven software tool that makes automating your rental operation easy.

RentStar Pro™ delivers more features, easier input, and greater access to vital business data, all designed to provide:
   • Financial data at your fingertips that will enable you to make better decisions based on current performance.
   • Quick and accurate fleet & management reports.
   • A positive and more professional rental experience for your customers.

Virtual Management. The web version of RentStar Pro™ gives you the ability to access real time comparative analysis. You also have the option of allowing your Area Manager to access your files, providing a Virtual Manager for your operation.

Fleet Calculator™ assists rental operators by comparing various fleet purchase programs. Charts and graphs illustrate ideal holding periods, helping fleet planners select the right vehicle and purchase programs to match their needs. Use our Fleet Calculator™ to:
   • Gather vital rental data at the press of a button.
   • Project the disposal of your vehicles.
   • Assist in ordering the best vehicles for your fleet.
   • Create premium used vehicles for resale.

Time-Saving Management Tools
Dealers Group Ltd. provides time-saving management tools free to all active RentStar™ rental operators.
Contact your area market manager for details.
E-Learning Reduced Training Cost
The Web-Based Rental Training program offers employees the opportunity to take a specific online course or seminar at their convenience. Our Area Market Managers are Subject Matter Experts (SMEs) who combine their experience and exposure in the rental industry to develop course content that meets the specific needs of your rental business.

Consider the benefits to web-based rental training:
   • Reduce training costs associated with traditional training formats.
   • Enable employees to stay up-to-date on new legislation and policies with their state jurisdiction.
   • Provide accessible, affordable, and accountable training for all segments of your operation.
   • Increase product knowledge and improve real-world application.
   • Quantitatively and objectively measure employee performance.

Our proven strategies help you to:
   • Define your marketplace.
   • Identify your own strengths and weaknesses and develop improvement plans.
   • Build customer retention through improved customer service.
   • Develop a plan that gets results.

Our web-based rental training program is an e-learning management tool that allows rental management to track performance, and further train employees in the areas that need improvement.